Therapist Information Centre

Resources

• HelloSelf Subscriptions

  • HelloSelf Subsriptions
  • HelloSelf Companion
  • Session Completion Flow

• HelloSelf Companion

  • Session Completion Flow
  • HelloSelf Companion

• Invite Your Member

  • Invite Your Member
  • Invite Your Member/Client Pricing

• AXA

  • When should I hear back from AXA?
  • Do I need to check my member has cover, even if I get an extension approved by AXA?
  • Do AXA respond to me or HelloSelf?
  • Is there a chance that sessions 7-10 would be declined?
  • What sort of information do I need to include in my progress review?
  • Do I email the @psychhealthqueries email or send them the AXA form for actual extension requests?

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• Subject Access Request (SAR)

  • Handling a Subject Access Request (SAR)

• Member Information

  • Member App FAQ
  • Updated Cancellation and DNA Policy
  • Can I do 90-minute sessions with my member?
  • What happens in a Subject Access Request?
  • How does the HelloSelf app support my members?
  • Do DNA counts reset when a member's sessions are extended?

• Safeguarding

  • What do you do with my data and my member’s data?
  • Adult safeguarding
  • Child Safeguarding
  • Important safeguarding policies and best practice
  • Safeguarding briefings

• Platform Worksheets

  • Platform Worksheets

• Letter Templates

  • Letter Templates

• CPD Events

  • CPD Events

• HelloSelf Onboarding Videos

  • Onboarding Videos

• Associate Support

  • How can I contact HelloSelf support if my question isn’t listed here?
  • Data protection policies

• Platform Training

  • Session Completion Flow
  • How can I add new measures to my members?
  • Invite your member
  • I can’t use my camera or microphone during my video session. What should I do?
  • What’s new with the upgraded video platform?
  • What happens if there is risk in a Check-In?

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• Partnership Resources

  • HelloSelf Partnership Resources

• Serious Incident

  • We're Here to Help!
  • Serious incidents